At Kaycee-ds, customer satisfaction is our priority.
The item arrived damaged or defective
The wrong item or color was delivered
The product stopped working within the warranty period (not customer damage)
Product must be returned in good physical condition
Must include original packaging + accessories
Customer must report issue within 7–12 days of delivery
Damage caused by customer misuse or handling
Product failure after warranty period
Change of mind after purchase without valid reason
To request a return or refund, contact us on WhatsApp:
📞 09031825059
We will review your case and get back within 24 hours.